New Water & Sewer Service Connections & Installations

Builders or homeowners are responsible for providing the water and sewer service connections from the property line to the residential or commercial plumbing system. The builder or homeowner is responsible for ensuring the connection complies with the provisions of the applicable bylaw. 

You can arrange to have the Public Works Department do the work required for the new installation by completing a Work Order form in person to the City Office located at 1336 Front Street. 

The Public Works Department will then prepare an estimate for you of the cost to do the work. You will be required to pay the estimated cost in full prior to the installation being made.  The Public Works Department will undertake the work and the difference between the estimated and actual cost of the new installation shall be invoiced and paid in full prior to the water and sewer connection being activated. If the estimate amount paid is more than the actual cost, the City will reimburse you this amount. 

Each additional service requirement placed on the water and sewer system is subject to a load capacity charge as set out in the Fees and Charges Bylaw. Applicable load capacity charges shall be paid prior to a connection being activated.