Pipe Leak or Frozen Pipes

Water service pipes are owned by property owners and the City. The City owns the pipes that run from the water main on the street to the property line. Property owners own the pipe that runs from the property line into the home.  

If there is a break or blockage and it is located on the property owner’s portion of the pipe, the property owner is responsible for the repair.

If there is a break or blockage and it is located on the City portion of the pipe, the City will turn off the water supply at the property line and will conduct the emergency repair.